Refund Policy

Our 14-day Money-back Guarantee

Secrets Of The Tribe offers a 14-day money-back guarantee on all items (subject to terms and conditions) sold through this website, even it was opened. It is OK, to change your mind.

Before starting a return
From years of experience we know that setting up a cell phone booster system can be tricky. A few small tweaks can have a huge impact on performance. Before you move onto starting a return, give us a quick call. Our team of signal experts are available at (800) 219-9120 and ready to help and most issues can be resolved quickly. Give us a call or send us an email by clicking here.
Creating a return

Please read the following conditions before initiating a return:

  • The return must be initiated within 14 days from when it was delivered.

At our discretion we may offer a partial refund or charge a restocking fee, in particular if any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Exchanges

We’ll always replace any products that are defective or damaged within 14 days, If you need to have item swapped out, please call us at 1-800-219-9120.

Shipping

To return your product, you should mail your product to: 5329 Cameron st, STE 101, Las Vegas, Nevada, 89118

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.